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Friends and neighbors,
Rising utility costs are quickly becoming a financial hardship for many Delawareans. Last week, my colleagues on the Senate Environment, Energy, and Transportation Committee held a hearing to provide customers with an opportunity to voice their concerns and hear directly from Delmarva Power representatives. Please know that we will introduce pieces of legislation aimed at protecting consumers in the coming weeks.
We continue to be in contact with Delaware’s Public Advocate and Public Service Commission, the state bodies that regulate utilities.
Delmarva Power has shared that they have streamlined their process to restore service to disconnected customers in addition to taking the following steps to further assist:
- No late payment fees for January and February 2025 and providing longer periods for repayment, up to 24 months
- Suspending disconnections for nonpayment in February 2025
- Waiving deposits for disconnected customers who are seeking to restore service
In the meantime, anyone with concerns or questions about their utility bills can contact the resources listed below.
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